Effective Date: November 1, 2008
1. Information We Collect
When you make an information request, submit an application or make payments on-line, we may need to know your home or billing address, e-mail address, apartment community name, account number, phone number, credit card number and credit card expiration date or, if you are paying by e-check, your bank routing information and account number. The processing of payment transactions is managed by a third-party that specializes in processing such transactions that has been certified as Payment Card Industry compliant, Level 1, the strictest level of credit card security in the industry.
2. How We Use the Information
We will restrict access to non-public personal information about you to those employees who need to know that information to provide products or services to you. Our employees maintain appropriate physical, electronic, and procedural safeguards to guard your non-public personal information.
We may be required to disclose your personally identifiable information pursuant to a subpoena or court order, or in compliance with applicable laws. We may also share your information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through our site, or to prevent imminent bodily harm. This may include sharing information with other companies, lawyers, agents or government agencies.
3. Your Choices
As previously indicated, we may use your personally identifiable information that we collect through our site to send you offers for our products and services that we believe might be of interest to you. If you wish to opt out of future promotional offerings, you may indicate your preference by following the unsubscribe instructions at the end of e-mail communications or by contacting firstname.lastname@example.org, (240) 333-3600, 4445 Willard Avenue, Suite 400, Chevy Chase, Maryland 20815.
We maintain security measures to protect your personally identifiable information collected through our website. We employ encryption technology, protecting data at each point of transfer. Data is collected on a website using SSL (Secure Sockets Layer) security; the resident also has to create a user identification and password to log on. However, in the unlikely event that you are subject to fraudulent charges, remember to immediately notify your bank and credit card company.
We utilize redundant systems (i.e., backup systems) to reduce the chance of data loss. We also use computer virus detection and eradication software on systems containing computer data. Firewalls are also employed to prevent unauthorized computer entry into systems containing your private information.
6. Contact Us.